Terms & Conditions

Terms & Conditions

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact one of our sales team on 01935 434700 or email info@creamerykitchens.co.uk before placing an order with us.

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

A Contract between the customer and The Old Creamery Ltd T/A Creamery Kitchens for the sale of our products will only exist once an order has been accepted and processed. This does not affect the customer's statutory rights.

Prices and availability of goods is subject to change. This means that the price confirmed after placing the order may be different to that charged. Every effort is made to ensure that this does not happen, but in this event we will contact you before proceeding with the order. A delivery charge will be added to your order value where appropriate.

Right to Cancel: Please be aware that some of the items we supply are ‘made to order’ items built for you on the basis of this contract. Once ordered these items may require a re-stocking fee to cancel. If you have any concerns around the order/contract process, please contact our sales manager on 01935 434 700 for more details.

Payment and Taxes: All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. At the point of order, we will request 25% deposit, with the balance due a few days before delivery of the order.

Conformity Of Goods: We take every care to ensure that the description and specification of our products are correct. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Please refer to the description of the product alongside the image to confirm colour and dimensions. The majority of our products are made from natural materials and so are expected to have natural variations in colour & feature. If you would like more information about this with regards to our products, please call the sales line on 01935 410 500.

Our Details: The Old Creamery Ltd trading as Creamery Kitchens, Watercombe Park, Lynx Trading Estate, Yeovil, Somerset, BA20 2HL

Yeovil Phone Number - 01935 434 700

Order processing & Dispatch - 01935 425 694

Email: info@creamerykitchens.co.uk

Company Reg No: 01129549

VAT Reg No: 200381521